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Introducing ServiceSync™

Introducing ServiceSync™

The Better Way To Manage Building Asset Maintenance.

Commercial properties require regular asset inspections and maintenance to ensure safety, efficiency, and compliance. Regular checks help property managers meet regulations, prolong property lifespan, and prevent costly disruptions.

However, tracking and scheduling maintenance is challenging due to varying inspection timelines, seasonal factors, contractor availability, and incomplete asset records. Acquired properties may lack proper maintenance histories, complicating management further.

ServiceSync™ is a secure, centralized digital registry that helps property managers track critical asset maintenance and simplify the scheduling process.

Heating & Air Conditioning

Twice a year

Elevator / Escalator

Once a year and twice a year respectively

Fire Systems

Once a year

Roofing and Exterior

Twice a year

Regular equipment maintenance is a key factor in lowering the cost of ownership:

Preventing Major Repairs

Routine maintenance catches small issues before they grow into major, costly repairs. For instance, replacing worn parts or lubricating moving parts can prevent breakdowns that require expensive fixes.

Extending Equipment Life

Well-maintained equipment lasts longer. Regular upkeep can delay the need to buy replacements, spreading the original investment over more years and reducing the overall ownership cost.

Increasing Efficiency

Equipment that is regularly maintained runs more efficiently, consuming less energy or fuel and thereby lowering operational costs. This is especially valuable for high-consumption equipment, such as HVAC systems or heavy machinery.

Reducing Downtime

Regular maintenance schedules can reduce unexpected breakdowns, keeping equipment operational for longer and preventing downtime costs. This is particularly beneficial in production environments, where unplanned downtime can be expensive.

Improving Safety

Properly maintained equipment is safer to operate. This reduces the risk of accidents, which can lead to medical expenses, legal costs, and higher insurance premiums. Safety-related maintenance also helps in complying with regulatory requirements, avoiding potential fines.

Increasing Resale Value

Equipment that has been well-maintained often has a higher resale value, as buyers are more confident in its reliability. Maintenance records can support this, offering a potential return when the equipment is eventually sold.

Preventing Major Repairs

Routine maintenance catches small issues before they grow into major, costly repairs. For instance, replacing worn parts or lubricating moving parts can prevent breakdowns that require expensive fixes.

Reducing Downtime

Regular maintenance schedules can reduce unexpected breakdowns, keeping equipment operational for longer and preventing downtime costs. This is particularly beneficial in production environments, where unplanned downtime can be expensive.

Extending Equipment Life

Well-maintained equipment lasts longer. Regular upkeep can delay the need to buy replacements, spreading the original investment over more years and reducing the overall ownership cost.

Improving Safety

Properly maintained equipment is safer to operate. This reduces the risk of accidents, which can lead to medical expenses, legal costs, and higher insurance premiums. Safety-related maintenance also helps in complying with regulatory requirements, avoiding potential fines.

Increasing Efficiency

Equipment that is regularly maintained runs more efficiently, consuming less energy or fuel and thereby lowering operational costs. This is especially valuable for high-consumption equipment, such as HVAC systems or heavy machinery.

Increasing Resale Value

Equipment that has been well-maintained often has a higher resale value, as buyers are more confident in its reliability. Maintenance records can support this, offering a potential return when the equipment is eventually sold.

How We Do It

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REGISTER

We work with property management and operations to compile a list of serviceable assets by property. Each asset and its corresponding maintenance schedule is registered in the client Maintenance Registry.

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REMIND

Written reminders are sent to property mangers and tenant managed properties of pending maintenance
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COLLECT

Tenant Managed Properties can submit proof of service
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VERIFY

Our team receives notification of upload and verifies the uploaded document as complete, current and accurate. We then post the certificate as compliant in the property profile and the client dashboard.

 
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MAINTAIN

Asset maintenance is maintained through a system of automated notifications, letting Property Managers, as well as Tenant Managed Properties, know when critical infrastructure is due for service.

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STORE

Every notification, every response, every exchange is captured and stored both on our secure dedicated servers as well as backed up on Google servers.

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ACCESS

Credentialed users can view, print or share asset maintenance status, proof of service and end of lease reports – from any device, anywhere they have an internet connection.

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PROTECT

Your assets are continually monitored per maintenance schedule. This minimizes assets failures and breakdowns. All interactions and asset documents are digitally stored.

Why Choose ServiceSync™?

Centralized Secure Document Storage

All asset service documents are stored on secure dedicated, fully redundant servers and are available to credentialed users from a centralized location.

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Consistent Application of Asset Maintenance

Portfolios can have several Property Managers and Administrators. There can be a discrepancy in the diligence applied to asset maintenance from region to region. ServiceSync ensures that maintenance remains a priority across the portfolio.

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Real-Time Visibility to Maintenance Reports

Every approved client user is given access to the client dashboard where they can view assets by building and access maintenance documents.

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Lower Cost of Ownership

By following a proactive maintenance plan, businesses can avoid unexpected expenses and maximize their return on investment in equipment, ultimately lowering the total cost of ownership.

Properly Maintained Buildings

A good asset maintenance programs will avoid the following: lower tenant experience, higher energy costs, reduced asset lifespan, lost production hours, wasted resources, environmental issues and, even safety issues.

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Are You Ready to Protect Your Assets and Align Your Portfolio?

One of our experts will contact you to discuss your portfolio, demonstrate the various InsuraSync user experiences and provide pricing.